Global Privacy Policy

Last Updated: January 2025

Your privacy is important to us. This Global Privacy Policy (our “Policy”) explains how Richardson Electronics, Ltd. and its affiliates (“Richardson Electronics, Ltd.,” “we,” “us,” and “our”) collect, use, retain and share information about you and the options available to you. This Policy applies to “Personal Information.” Unless otherwise noted, “Personal Information” is information that identifies you personally, either alone or in combination with other information available to us, and as described below. This Policy does not apply to information collected or used by any third party or affiliate, including if they link to or are accessible via our website. Richardson Electronics, Ltd. is not responsible for the content or the privacy policies or practices of any third parties, third-party websites or third-party apps.

Please carefully review this Policy before you use our website or services. By visiting our website and/or using our services, you consent to the privacy practices we describe and you represent that you are at least eighteen (18) years old. If you do not consent, please exit and do not use this website. If you have any questions, please contact us at privacy@rell.com. We may change this Policy from time to time and encourage you to review it each time you interact with our Website. See “Changes to this Privacy Policy” below for more information.

We respect your right to make choices about the ways we collect, use and disclose your Personal Information. The privacy rights of all of our customers and clients are important to us and we want to ensure that all individuals are provided with the rights mandated by their governing jurisdiction. You can always contact us regarding the rights that you believe may be applicable to you by emailing us at privacy@rell.com. If you reside in California, please also see our supplemental California Privacy Notice and, where relevant our California Applicant and Employment Privacy Notice. If you are located in the European Economic Area or United Kingdom, please also see our European affiliate’s European and UK Privacy Notice, which supplements this Policy. Residents of Brazil, please also see our supplemental Brazilian Privacy Notice. Not all of the rights discussed in these sections will apply to everyone and, depending upon your jurisdiction, may not apply to you.

How we protect Personal Information
Types of Personal Information we collect
How we use Personal Information
How we share Personal Information
Your choices and controls
Location of Personal Information
Children’s Privacy
Data Protection Officer
California Privacy Notice
EEA and UK Residents
Brazilian Privacy Notice
Contact Us

How we protect Personal Information

We realize that you trust us to protect your Personal Information. We take that task seriously and maintain reasonable and appropriate physical, electronic and procedural safeguards, consistent with industry standards, to help safeguard the privacy, accuracy, and reliability of Personal Information and to protect it from loss, misuse, unauthorized access, disclosure, acquisition, exfiltration, alteration and destruction.

In order to help us provide, maintain, protect, and improve our Website and other services, we disclose information to our partners, vendors and trusted organizations (“Service Partners”), subject to confidentiality, security, and other reasonable requirements that we deem appropriate. Our websites are hosted on secure servers through DigitalOcean, Amazon Web Services, Hetzner, and Corncore. All supplied sensitive/credit information is transmitted to Authorized.net a subsidiary of CyberSource, who uses encryption technology to protect sensitive personal information. After a transaction, your personal information will be kept for as long as the information is needed for the purposes listed above and for any additional period that may be required or permitted by law.

While we attempt to protect information in our possession, and account for the protection of information provided to our Services Providers through us, no security system is perfect and we cannot promise that information about you will remain secure in all circumstances. Please help us keep your information secure by maintaining the confidentiality of your password and websites account(s), and for all activities that occur under your password or account. We specifically reserve the right to terminate your access to our websites in the event we learn or suspect you have disclosed your account or password information to an unauthorized third party.

Types of Personal Information we collect

We collect personal information in three ways: (1) information you actively give us; (2) information that your browser or device provides automatically; and (3) information from third-party sources. The specific information we collect about you depends on different factors, such as your requests and permissions, your communications with us, and how you interact with us and our website.

Information you give us directly. You may provide us with personal information at various points, including when you provide complete an online form, register for information or services, communicate with us through the website, apply for a job, provide information upon employment, or otherwise send information to us. This information may include your full name, email address, postal address, telephone number and fax number. The information you provide and when you provide it may vary depending upon your residence and your relationship with us.

Information collected automatically. We collect information that is sent to us automatically when you interact with us online or with our website via your web browser.

  • Cookies and similar technologies. We (or our Service Providers) use cookies and similar technologies to gather information regarding your use and interaction with our website, or communications, certain third-party services, applications, and other online activities. These technologies may identify you as a certain user but do not identify you by name or postal address, unless you have provided us with such information or set up preferences in your browser to do so automatically.
  • Unique identifiers. We may store unique identifiers, such as a universally unique identifier or “UUID”, on your device persistently and may access, collect, or monitor in order to help you log in and navigate through the website.
  • Log File Information. Like most other online services, when someone visits our website we automatically collect and store certain information such as: IP address, browser type, access times, domain names, operating system, the referring web page(s), pages visited, location, mobile carrier, device information (including IDs), search terms, and cookie information.

Information collected from third parties. From time to time, we may supplement the information you give us with information from other sources, such as information validating your address, information based on your zip code or business, or information that we have based upon our relationship. For example, if you are one of our customers or suppliers, we may supplement the information you provide online with information you provide to us during the course of our business relationship with you.

How we use (or process) Personal Information

We may use or process your Personal Information for our legitimate business purposes. These include but are not limited to the following:

  • Providing products, information and services you request;
  • Providing effective customer service;
  • Improving the content, functionality, performance and usability of our website;
  • Improving our marketing and promotional efforts and for direct marketing;
  • Providing technical support and troubleshooting;
  • For security, credit or fraud prevention purposes;
  • Sending periodic e-mails;
  • Marketing;
  • Processing your orders or requests;
  • Responding to law enforcement requests and as required by applicable law or court order;
  • Fulfilling the reason for which your information was collected or provided; and,
  • For any other purpose identified in an applicable privacy statement or other agreement you have with Richardson Electronics, Ltd.

How we share Personal Information

We may share information about you, including Personal Information, with subsidiaries, affiliates, and Service Providers who are subject to this Policy or follow practices at least as protective as those described here. We don’t share or disclose information for commercial purposes without your consent, except as described below:

  • Within the Richardson Electronics, Ltd. family. We may share your Personal Information with Richardson Electronics, Ltd. affiliates for the purposes set forth in this Policy. Our personnel may have access to Personal Information as needed to provide and operate the Website in the normal course of business. This includes the following categories of personal information: identifiers, customer records, commercial information, internet or other network activity, and inferences drawn from Personal Information.
  • Service Providers. We may share your Personal Information with companies or organizations, including subsidiaries, affiliates, and other entities that perform services on our behalf, such as website support, sending mail, analyzing data, providing marketing assessments, providing analytics information, processing certain payments, and providing data hosting (as specified herein).. This includes the following categories of personal information: identifiers, user records, commercial information, internet or other network activity, and inferences drawn from personal information. In each case, such third parties are required to use adequate privacy protections and may use the information only for the purpose of providing services to Richardson Electronics, Ltd.
  • Business transfers. We may buy, sell, form, or otherwise reorganize one or more of our businesses or sell stock or assets, for example, as the result of a sale, merger, reorganization or liquidation, which involve the disclosure of Personal Information to prospective purchasers or partners with whom we have signed a confidentiality agreement.
  • Legal compliance and safety. We may disclose Personal Information when we, in good faith, believe disclosure is appropriate to comply with the law, a court order or a subpoena. We may also disclose personal information to cooperate with a government investigation; to prevent or investigate a possible crime, such as fraud or identity theft; to enforce or apply this Privacy Policy or our other agreements; or to protect our own rights or property or the rights, property or safety of our users or others.

Your choices and controls

No matter what, you can always contact us regarding your Personal Information and any rights that you believe may be applicable to you by emailing us at privacy@rell.com.

Updating, accessing, correcting, and deleting your Personal Information. Under the law of some countries, you may have the right to access the Personal Information we hold about you, correct mistakes in that information, and to delete Personal Information. If your Personal Information changes, or if you no longer desire our service, you may correct, update, or request deletion, please email us at: privacy@rell.com. Depending on the applicable law, we will endeavor to respond to requests within 30 days. In some cases, we may not be able to remove your Personal Information, in which case we will let you know if we are unable to do so and why.

Opting out of marketing communications. If you receive email or marketing communications, you may “opt-out” of receiving e-mail and other communications from us at any time by using the unsubscribe feature included in the e-mails we send, although we may still contact you with about health and safety, applicable regulations, or stewardship of our product.

Controlling cookies and tracking:

Most browsers allow you to manage cookie settings to have your browser refuse certain cookies or notify you before accepting cookies. These settings can usually be found in the ‘Settings’, ‘Options’ or ‘Preferences’ menu of your browser. The links below are provided to help you find the settings for some common browsers. For all other browsers, please look for a “help” function in your browser or contact the browser provider.

  • Manage cookie settings in Chrome and Chrome Android and Chrome iOS
  • Manage cookie settings in Safari and Safari iOS
  • Manage cookie settings in Firefox
  • Manage cookie settings in Internet Explorer
  • Manage cookie settings in Opera

You can also find more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, at www.allaboutcookies.org and www.youronlinechoices.eu. Stopping all cookies might mean that you can’t access some parts of our website and other services or that some of them might not work properly for you. Removing all cookies from your computer could also affect your subsequent visits to our website. Please note that even if you exercise the choices described above, you will see ads, but they will not be based upon the information collected through these tracking technologies and therefore not necessarily relevant to your interests.

Location of Personal Information

Richardson Electronics, Ltd. is a global organization with its corporate headquarters in the United States. Our servers, databases, and service providers are located in the United States and in other countries. Different countries have different privacy laws and requirements, and some, including the United States, may provide less legal protection for your Personal Information than others. By using this site, you are consenting to the collection, use and transfer of your Personal Information in or to the United States or other countries for the purposes described in this Policy.

Children’s privacy

We do not knowingly collect Personal Information from children to sell or promote our products or services. We do not invite minors to contact us or provide Personal Information. Visitors must be eighteen (18) years of age or older to submit registration or survey information. If you believe a child under the age of eighteen (18) has sent Personal Information to Richardson Electronics, Ltd., please contact us immediately at our corporate headquarters or by emailing us at privacy@rell.com and we will use reasonable efforts to promptly remove that information from our databases.

Data Protection Officer

The full list of our locations can be found on our website. If you have questions about the collection and processing of your Personal Information, as well as questions about your rights, you can contact our data protection officer, Jonathan Clark, at: privacy@rell.com. If you are a resident of the EEA, you can contact our EEA data protection officer at privacy-europe@rell.com.

California Privacy Notice

The California Consumer Privacy Act (the “CCPA”) and as amended by the California Privacy Rights Act (the “CPRA”), supplements our Global Privacy Policy and provides California Residents (as defined in the Act) with specific rights regarding their Personal Information. The rights conferred by the CCPA apply solely to visitors, users, and others who reside in the State of California. The following sections describe your CCPA rights and explain how to exercise those rights. For purposes of the CCPA and this section, Personal Information does not include: publicly available information from government records; de-identified or aggregated consumer information; and, information excluded from the CCPA’s scope, including: health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data, certain information covered by sector-specific privacy laws, such as the Fair Credit Reporting Act (FCRA), the Gramm-Leach-Billey Act (GLBA), the California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994 (DPPA). Any terms defined in the CCPA have the same meaning when used in this Policy.

If you are an employee, job applicant, controlling owner, director, officer, independent contractor, or medical staff of Richardson Electronics, Ltd., additional categories of information may be collected about you. Please see our California Applicant and Employment Privacy Notice.

In the last twelve (12) months, we have collected the categories Personal Information listed below.

  • Category A:  For example, names, postal addresses, IP addresses, email addresses and other similar identifiers
  • Category B: Personal Information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). For example, names, addresses, and telephone numbers. In certain instances, we may collect to process financial information such as a credit card number.
  • Category F: Internet or other similar network activity. For example, your browsing history, search history, interaction with our websites or advertisements.

We are not aware that we have actively collected Personal Information from California residents for the Categories C-E or G-K over the past twelve (12) month. We continue to review, audit and update these disclosures.

Access to specific information and data portability rights. Under the CCPA, California Residents can ask us about our collection and use of the Personal Information we have collected, used, and disclosed over the past twelve (12) months. Instructions on how a California Resident can submit a verifiable consumer request for this information (a “Request to Know”) are below. Once we receive and confirm that you have made a verifiable consumer Request to Know, we will make an individualized disclosure to you about:

  • Categories of Personal Information we collected about you;
  • Categories of sources for the Personal Information we collected about you;
  • Our business or commercial purpose for collecting the Personal Information;
  • Categories of third parties with whom we share that Personal Information;
  • Certain, specific pieces personal information we collected about you (“Data Portability Request”); or,
  • If we sold or disclosed your Personal Information for a business purpose, two separate lists disclosing: (1) sales, identifying the personal information categories that each category of recipient purchased; and, (2) disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.

Requests to correct or delete personal data. California Residents have the right to request that we correct inaccurate Personal Information that we maintain about them (the “Right to Correct”) and delete the personal information that we have collected and retained (“Requests to Delete”). We’ll use commercially reasonable efforts in order to comply with such requests. Upon our receipt of a verifiable request to delete Personal Information, we will delete the Personal Information from our records and will direct any Service Providers to delete your Personal Information from their records.

We may deny your deletion request (and need not ask Service Providers to comply with a deletion request) if retaining the information is necessary to perform certain functions or commitments, including: completing the transaction for which the Personal Information was collected; providing a service requested; otherwise performing our contract with you or taking reasonably anticipated actions within the context of our ongoing business relationship with you; detecting security incidents and protecting against malicious, deceptive or otherwise illegal activity or to prosecute those responsible for those activities; complying with a legal obligation or otherwise using the Personal Information, internally, in a lawful manner; complying with the California Electronic Communications Privacy Act; fulfilling the terms of a written warranty or product recall conducted in accordance with federal law; or, for a purpose otherwise contemplated by Cal. Civ. Code Section 1798.105(c)-(d) or as otherwise amended.

How to exercise your access, data portability, correction, and deletion rights under the CCPA. You may make a verifiable request to exercise your right for access or data portability twice within a 12-month period. To exercise the access, data portability, correction and deletion rights described above, please submit a verifiable consumer request to us by either:

  • Calling us at: 1-800-348-5580
  • Emailing: privacy@rell.com 

Only you or a person registered with the California Secretary of State that you authorize to act on your behalf may make a verifiable consumer request related to the Personal Information about you. If the request is made through an agent, we reserve the right to require a signed authorization or verification of the agent’s identify from you in order protect the privacy of the Personal Information requested. You may also make a verifiable consumer request on behalf of your minor child. We cannot provide you with the information sought in a Request to Know, or comply with a Request to Delete, if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you. A verifiable request must:

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information or an authorized representative;
  • Describe your request with sufficient detail that allows us to properly understand, evaluate and respond to it.

We reserve the right to require additional information from you to verify your request before we respond. Any Personal Information provided to us in a verifiable customer request will be used only to verify the requestor’s identity or authority to make the request.

Response timing and format. We will acknowledge your request within ten (10) days of receipt. We will endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time to provide a response, we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.

Any disclosures we provide will only cover the twelve (12) month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance. We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

As mentioned above, we may collect or process sensitive data as needed or required to deliver services you have requested, to inform you of other products or services, and to contact you via surveys to conduct research about your opinions. You may request that we delete this information, subject to certain exceptions as provided by the CCPA.

Other California privacy rights. Under California Civil Code Section 1798.83 (known as the “Shine the Light” law), residents of California may request certain information about our disclosure of Personal Information during the prior calendar year to third parties for their direct marketing purposes. To make such a request, please write to us at the address below or at privacy@rell.com with “Request for California Privacy Information” on the subject line and in the body of your message. We will comply with your request within thirty (30) days or as otherwise required by the statute. Please be aware that not all information sharing is covered by the “Shine the Light” requirements and only information on covered sharing will be included in our response.

Non-discrimination. We will not discriminate against you for exercising any of the rights conferred by California statute, including the CCPA. Unless permitted by law, we will not: deny you goods or services; charge you different prices or rates; provide you a different level or quality of goods or services; or suggest that you may receive a different price or rate or a different level or quality of goods or services. We may offer certain financial incentives permitted by the CCPA that can result in different prices, rates or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your Personal Information’s value and contain written terms that describe the program’s material aspects.

EEA and UK Residents

If you are located in the European Economic Area (“EEA”) or United Kingdom (“UK”), you may be entitled to additional rights under the laws of your jurisdiction. If you are located in the EEA, the EU General Data Protection Regulation applies to the processing of your Personal Information. If you are located in the UK, the UK General Data Protection Regulation applies to the processing of your Personal Information. For citizens of both jurisdictions, references to “GDPR,” are references to the General Data Protection Regulation as it applies in the country where you are located.

For information regarding our general GDPR policy (“GDPR Policy”), please visit the website of our European affiliate, Canvys, at: https://www.canvys.com/canvys/privacy-policy/#privacy-policy-eu. If you have questions our GDPR Policy and privacy practices, please give us a call at +49 (0)89 – 8189128-0 or email us at privacy-europe@rell.com.

Brazilian Privacy Notice

This Brazilian Privacy Notice supplements our Privacy Policy and is directed to visitors, users, and others who reside in Brazil. The LGPD provides Brazilian Residents (as defined in the law) with specific rights regarding their Personal Information. Under Article 18 of the LGPD, Brazilian residents may have certain rights including access to Personal Information; deletion of personal data; correction of incomplete, inaccurate, or out-of-date personal data; anonymization, blocking, or deletion of unnecessary or excessive Personal Information or Personal Information not processed in compliance with LGPD; portability of Personal Information to another service or product provider; information about the possibility of denying and revoking consent; and access to information about entities with whom the organization has shared the individual’s Personal Information.

The rights outlined under LGPD are already incorporated in our Privacy Policy. For more information about your privacy options in regards to Richardson Electronics, Ltd., we ask that individuals please review the terms disclosed in this policy. You may also contact Richardson Electronics, Ltd. Data Protection Officer (“DPO”), Jonathan Clark to submit complaints or communications regarding LGPD, at privacy@rell.com.

Contact us

If you have any questions about this Policy or our privacy practices, please contact us via phone at the numbers listed in the Contact Us section of our website or email us at privacy@rell.com. You may also send postal correspondence to:

Richardson Electronics, Ltd.
40W267 Keslinger Road P.O. Box 393
LaFox, IL 60147-0393
United States of America

If you have concerns that someone affiliated with Richardson Electronics, Ltd. has used your Personal Information in a manner that is not consistent with this Policy; would like to seek guidance related to Richardson Electronics, Ltd.’s Code of Business Conduct; or report potential unethical business practices or other violations of our Code of Business Conduct, please contact Richardson Electronics, Ltd. in either of the ways listed above




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